General privacy information

This section explains key terms used in this privacy policy to help you understand how entrepzo collects, uses and protects personal data in relation to professional development courses and related services.

entrepzo collects personal data necessary to operate its training services, to process registrations and payments, to deliver course materials, and to communicate with users about account and course-related matters.

When you interact with entrepzo, you may provide the following categories of personal information voluntarily as part of enrollment, account creation, or support requests.

• Identity details: full name and date of birth when required for certification verification.
• Contact details: email address, phone number, and postal address for billing or course materials delivery.
• Account credentials: username and password used to access your entrepzo account (stored securely).
• Payment information: credit card or other payment method data processed via third-party payment providers to complete course purchases.
• Professional details: job title, employer name, qualifications and training history submitted for course prerequisites or certification.
• Communications: messages you send to support or instructors and any feedback or survey responses related to courses.

entrepzo also collects certain information automatically when you use the website to operate the service, maintain security, and analyze usage trends to improve course delivery.

• Device and browser information such as device type, browser version, and operating system.
• Usage data including pages visited, time spent on pages, course progress markers and interaction events.
• IP address and approximate location data derived from IP for security and localization of content.
• Log data and error reports generated when there are technical issues during course access or platform use.
• Analytics identifiers and cookie identifiers used to measure site performance and user engagement.
• Session and connection data necessary to manage streaming of course videos and live events.

entrepzo may receive information about you from third parties that support the service, including payment processors, analytics providers, and identity verification services.

• Payment processors provide transaction confirmation and limited billing details necessary to complete purchases and refunds.
• Analytics and performance providers supply aggregated usage data that entrepzo uses to evaluate course content and platform performance.
• Professional verification services provide credential checks when required for enrolment in certain certified courses.

We process personal data for a range of legitimate and necessary purposes in order to deliver educational services and manage relationships with users in a transparent manner.

• Registering users, creating and managing accounts, and authenticating access to course content.
• Processing payments, issuing invoices, and managing refunds when applicable.
• Delivering course materials, assessments, certificates, and related administrative communications.
• Providing customer support and responding to inquiries or technical issues raised by users.
• Improving course content, platform features and user experience through aggregated analytics and testing.
• Maintaining platform security, detecting and preventing fraud, and protecting user accounts.
• Complying with legal obligations, recordkeeping and audit requirements applicable to training and certification programs.
• Sending marketing communications where users have opted in and managing preferences for such communications.

entrepzo relies on appropriate legal bases to process personal data depending on the specific activity and the user relationship.

• Performance of a contract: processing required to provide courses, deliver materials and manage subscriptions and payments.
• Legal obligation: processing necessary to comply with laws, tax or regulatory requirements relevant to training services.
• Consent: where required, for example to send marketing communications or use certain cookies for tracking beyond essential functionality.
• Legitimate interests: limited processing for fraud prevention, security, service improvement and platform analytics where these interests do not override user rights.

Cookies and similar tracking technologies are used to provide core functionality, remember user preferences, and collect analytics to improve course delivery. You can manage cookie preferences in your browser or via our cookie controls.

Common cookie types used by entrepzo include essential cookies for authentication, preference cookies to store language or display settings, analytics cookies for traffic analysis, and marketing cookies for optional promotional content.

Cookies fall into essential (required for platform function), performance/analytics (measure usage), preference (remember settings), and marketing (advertising and retargeting) categories.

Most browsers allow you to view, manage or block cookies. Blocking cookies may affect functionality such as staying signed in or accessing course video streams. For cookie management details, use your browser settings or the cookie banner on entrepzo.click.

Cookie Policy

entrepzo shares personal data only with parties necessary to provide the service, to meet legal requirements, or as described below for operational purposes.

• Service providers such as hosting providers, payment processors, and analytics vendors who process data on our behalf under contract.
• Professional advisors including legal and accounting firms when required for compliance or dispute resolution.
• Certification bodies or training partners who verify completion or issue official credentials when you enroll in certificated programs.
• Law enforcement, regulators or courts when required by law or to respond to lawful requests for information.
• Affiliates or corporate successors in the event of a business transfer, merger or reorganization that involves part or all of entrepzo's business.
• Aggregated or anonymized data that no longer identifies an individual may be shared publicly or with partners for research and service improvement.

Because entrepzo operates internationally, some processing and storage of personal data may occur in jurisdictions outside your country. Transfers are carried out under appropriate safeguards to ensure an adequate level of protection.

Safeguards for international transfers may include standard contractual clauses, data processing agreements with service providers, or other legally recognized transfer mechanisms appropriate to the jurisdictions involved.

entrepzo retains personal data only as long as necessary for the purposes described in this policy, or otherwise as required by law. Retention periods vary by data category and purpose.

Account information and enrollment records are typically retained for the duration of account activity and for a period thereafter to meet tax, audit and certification verification requirements, commonly several years depending on applicable law.

User messages, support correspondence and feedback may be retained for a reasonable period to facilitate continued support and to document interactions related to course delivery and disputes.

System logs, security records and backups are retained as necessary for security monitoring, incident contribute and business continuity purposes in line with operational needs and legal obligations.

When retention periods expire or upon validated request where applicable law requires deletion, entrepzo will remove or anonymize personal data unless continued retention is permitted or required by law.

entrepzo implements technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration or destruction. Security measures are reviewed periodically and adapted to evolving risks.

• Encryption of data in transit and where technically feasible at rest for sensitive information.
• Access controls and role-based permissions to limit data access to authorized personnel only.
• Regular security assessments, vulnerability testing and incident response procedures to detect and address threats promptly.

Depending on your jurisdiction, you may have rights in relation to your personal data. entrepzo provides mechanisms to exercise those rights in accordance with applicable law.

• Access: the right to request a copy of personal data held about you.
• Rectification: the right to request correction of inaccurate or incomplete personal data.
• Erasure: the right to request deletion of personal data where retention is no longer necessary, subject to legal exceptions.
• Restriction of processing: the right to request the limitation of processing in certain circumstances.
• Portability: the right to receive personal data in a structured, commonly used and machine-readable format where applicable.
• Objection: the right to object to processing based on legitimate interests or for direct marketing purposes.
• Withdraw consent: where processing is based on consent, you may withdraw consent at any time without affecting processing carried out before withdrawal.
• Complaint: the right to lodge a complaint with a relevant supervisory authority if you consider your rights under applicable law are not being respected.

The EU General Data Protection Regulation (GDPR) may apply to individuals located in the European Economic Area. This section explains how GDPR provisions are handled where relevant.

If you are located in the EEA, entrepzo will act as data controller for processing activities described here and will apply GDPR-compliant measures when required by law.

• EEA users have the rights described above and may exercise those rights by contacting entrepzo using the contact details below.
• Where transfers of EEA personal data occur, entrepzo will put in place appropriate safeguards such as standard contractual clauses.
• entrepzo documents processing activities and implements data protection principles including purpose limitation, data minimization and retention limits.
• For any data protection inquiries from EEA residents, entrepzo will provide the required information and cooperate with supervisory authorities as appropriate.

If you are an EEA resident and wish to file a complaint about how your personal data is processed, you may contact entrepzo or submit a complaint to the supervisory authority in your member state.

To exercise any of your data subject rights, submit a request to [email protected] or postal mail to the address below. Please include sufficient information to verify your identity and to describe the request.

[email protected]

entrepzo aims to respond to verified rights requests within one month. Where requests are complex or numerous, an extension of up to two additional months may be necessary and will be communicated to you with reasons.

With your consent, entrepzo may send promotional emails about new courses, events and offers. Marketing communications are optional and you can manage preferences in your account settings or opt out at any time.

To unsubscribe from marketing communications, use the unsubscribe link in any promotional email, update your communication preferences in your account, or contact [email protected] specifying your request.

entrepzo services are intended for professionals and adults. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected data from a minor without verification of parental consent, we will take steps to delete it.

The entrepzo website may include links to third-party websites or services. This privacy policy does not apply to those sites; we recommend reviewing the privacy notices of any third-party site you visit.

This policy was last updated on 26-05-2026. entrepzo may update this policy to reflect changes in laws, technology, or service features. Material changes will be posted on entrepzo.click with an updated revision date.